Helping Customers Secure Sensitive Data is our #1 Priority

Our customers are the reason we are here. They help drive the success and direction of Townsend Security. In our most recent customer survey, we received a 98% approval rating for customer support. We are very proud of this, and will continue to work toward 100%. 

To meet our customers needs, we provide two levels of support:

  • Standard Support: 7:30 AM - 5:00 PM PST, Mon - Friday
  • Premium Support: 24 hours a day 7 days a week (contact us for pricing & details)

We make ourselves available through email, phone and our web site.  We have automated support on our web site so our customers can get answers when they need them quickly. 

Start a support ticket click here
Phone: 360.359.4400
 

 

 

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